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Service and warranty

The purchasing of a transfer machine does not end with the delivery of the machine. After installation and tests, our technicians will train your staff to be able to work on the machine on their own.

Through the interface we have created, easy to use and intuitive, you will be able to monitor the production and the state of the units in any moment. You will receive a strategic support, to increase the cycle times and the production performances.

The technical team will collaborate with your staff and it will be ready to give you the assistance you need in any moment with a first diagnosis, using a remote connection or, if necessary, reaching your company. We plan intervention to guarantee you minimum down-time because your goal is our goal.

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Fast service intervention

We guarantee a service intervention by remote connection or on-site within 12 hours from your request.

Remote machine connection

Direct connection with the transfer machine to get a rapid diagnosis and identification of potential problems

Service in your language

To let you have a better experience, we can plan the service in Italian, English, German or Spanish.

Post-Sale warranty

We offer you up to 24-months warranty on your overhauled or new transfer machines

Installation and training

Installation at your premises, test on the transfer machine and training of your staff, for him to start working in complete autonomy

Technician experts advices

Thanks to our mechanical and electronic technicians, we can offer you a professional and careful guidance

Single units overhauling

We can fix and overhaul single units of your transfer, with original spare parts and with high efficiency warranty.

Service all over the world

We offer you our assistance and our post-sales services, no matter where your company is located. We are equipped to connect with you and solve your problem by remote or we are available to send our technicians to your company.

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Spare parts

Do you need a spare part for your transfer machine?
We have a storehouse with many spare parts suitable for new or old transfer.

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