Service and warranty

Buying a new, rebuilt or pre-owned transfer machine doesn’t end at delivery. After installation and acceptance testing, our technicians train your staff to run production cycles independently.

With a simple, intuitive operator interface, you can monitor production, unit status and machine condition at any time. We also provide targeted technical support to help you cut cycle times and improve production performance.

When you need us, we start with a phone or remote diagnosis and, if required, come to your plant. Every intervention is planned to keep downtime to a minimum, because your goals are our goals.

Discover our services

Fast service intervention

We organize service within 12 hours of your request, either by remote connection or with a technician at your plant.

Remote machine connection

Direct connection with the transfer machine to get a rapid diagnosis and identification of potential problems

Service in your language

To let you have a better experience, we can plan the service in English, Italian, German and Spanish

Post-Sale warranty

We offer you up to 24-months warranty on your overhauled or new transfer machines

Installation and training

On-site installation and acceptance testing, plus full operator training so your team can produce independently from day one.

Technician experts advices

Thanks to our mechanical and electronic technicians, we can offer you a professional and careful guidance

Single units overhauling

We can fix and overhaul single units of your transfer, with original spare parts and with high efficiency warranty, restoring their precision and efficiency.

Service all over the world

We offer you our assistance and our post-sales services, no matter where your company is located. We are equipped to connect with you and solve your problem by remote or we are available to send our technicians to your company.

Book an appointment